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Care Team

  • Kim Koerner
    Hospital Administrator

    Kim has worked for Plymouth Heights for many years. She graduated from Medical Institute of MN (Argosy University) with a degree in Veterinary Technology. She then went on to pursue the business aspects of this field. Now she mostly works behind the scenes but will also work with patients as needed. Some of her hobbies are Agility training with her dog and more recently Kim and her dog became certified as a therapy team and travel around visiting patients.

  • Lori Wahl
    Assistant Hospital Administrator

    Certified Veterinary Technician

    Lori graduated from the Medical Institute of Minnesota (now Argosy University) in 1998. She loves client education and continuing education. She is a mother of three boys and, boy, do they keep her running when she’s not at work. When not busy with her kids, she can be found relaxing with her dogs and cats or four wheeling up north at the cabin.

  • Tina
    Certified Veterinary Technician

    Tina graduated from MIM (Argosy University) in 2001. Her favorite thing about being a certified veterinary technician is the variety; every animal is a new experience. One of her favorite jobs as a technician is to perform dental cleanings. When not at work, Tina is busy with her three children.

  • Kara Hultner
    Certified Veterinary Technician

    Kara graduated from Argosy University in 2001. Her favorite part of being a technician is getting to draw blood on a regular basis and, of course, working with different patients all the time. Kara can be found spending her free time out shopping, going to yoga class, or watching a movie with her dog Pixie.

  • Maryann Ottinger
    Certified Veterinary Technician

    Maryann graduated from Argosy University in 2001. Her favorite things about being a technician are doing laboratory work and all the new people and pets she gets to meet every day. When she's not at work she enjoys spending time with her dogs, Meg and Lou. Maryann’s other hobbies include snowmobiling, doing yoga, trap shooting, and curling up with a good book.

  • Sarena Ward
    Certified Veterinary Technician

    Sarena graduated from North Dakota State University in 2016, with a Bachelor's degree in Veterinary Technology. She is excited to meet all of the clients and patients at PHPH, and to have the opportunity to work with the wonderful staff. Sarena can be found spending her free time with family, friends, and her fur babies (Kitty's: Westley and Ella).

  • Amy Revak
    Certified Veterinary Technician

    Amy earned an Associate of Animal Science degree from Argosy University in 2004 and became certified locally and nationally as a veterinary technician the next year. She has always had a giant heart, especially for those that do not have a voice. She found her way to Plymouth Heights Pet Hospital to carry out her passion right out of school, and has now been there for five years. Amy credits “the great staff of Plymouth Heights” for helping mold her into who she wants to be, and she’s appreciative they continue to assist her in fulfilling her lifetime dream.

  • Sarah Kurtz
    Certified Veterinary Technician

    Sarah graduated from Argosy University with a degree in Veterinary Technology in 2016. She did her internship at PHPH and felt at home with the supportive and caring team. Her favorite part of the job is learning something new every day. In her free time, Sarah enjoys singing, cooking, and spending time with her two poodles, Ricky and Roxie.

  • Sue Riley

    Sue has a nursing and sales background. Fourteen years ago, she came upon an advertisement that read, 'outgoing receptionist wanted.” Sue, being very outgoing, decided this was where she wanted to be; she has been a part of the Plymouth Heights family ever since, as a receptionist. Sue resides in Medina with her husband and cats, and enjoys spending free time gardening and canning.

  • Chris

    Chris has been a veterinary receptionist for over 8 years and joined PHPH in January 2013.

    She loves getting to know the clients and their fur babies and gets the best of both worlds at the front desk! In her spare time she enjoys gardening, taking longs walks, and bike rides with her husband.

    They share their home with their golden retriever and 3 cats.


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Office Hours

Our Regular Schedule



7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


7:30 am-6:00 pm


8:00 am-12:00 pm