Boarding Policies - Pet Boarding

Policies:

For your pet's protection, we reserve the right to refuse boarding to pets who may be infected with contagious infections or infestations (such as fleas), or who may be too aggressive for our staff to safely handle.
All first time clients are required to pay in advance for their initial boarding period.
Any cancellations must be done 24 hours prior to the reservation date. During our busy times, we have an extensive waiting list and work very hard to accommodate all of our guests.
The charges for the number of days boarded will be determined by 24 hour periods with 12:00 p.m. as the cut off time. Please ask in advance if you are unsure of the number of days you will be billed for your pet's visit.

Dogs must be current on the Distemper combination, Rabies and Bordetella.
As with the human cold, there are forms of tracheobronchitis (commonly called kennel cough) that can not be vaccinated against. Should your pet develop symptoms, we will provide an exam at no charge, and if deemed necessary, medication will be dispensed at a discounted rate.
Cats must be current on the Distemper combination as well as the Rabies vaccination.
Please provide written conformation of your pets vaccinations, or the phone number of your veterinarian, if your pet is vaccinated somewhere other than Plymouth Heights Pet Hospital. We recommend vaccinations, if due, be done 2 weeks prior to staying with us.